Support Centre
Certificates, technical documents, heat calculation tools and installation guides — every resource you need, right here.
Technical Support & Resources
Certificates & Standards
Verification details for our EN 442, CE, KEYMARK, UKCA, GSO, SASO, AHRI and ISO 9001 certificates. Sent on request for tender and project processes.
Request Certificate- EN 442 — European heating appliances standard
- CE — EU market conformity mark
- KEYMARK — independent EU certification programme
- UKCA — UK market conformity
- GSO / SASO — Gulf & Saudi Arabia markets
- AHRI — North American refrigeration & heating institute
- ISO 9001:2015 — quality management system
Technical Documents
BIM/CAD drawings, product data sheets, heat output tables and pressure test reports. Project-integration-ready formats for architects and engineers.
Request Documents⏱ Requested documents are sent by e-mail within 1 business day.
- BIM files — Revit and IFC formats
- CAD drawings — DWG and DXF
- Product data sheets — PDF for all series
- Heat output tables — for various ΔT values
- Pressure test reports — 16 bar test document
Heat Calculation Guide
How to calculate sections for an aluminium cast radiator? Step-by-step guide based on volume, insulation class and ΔT value.
Request Free Calculation- Understanding ΔT50, ΔT60, ΔT70 heat output differences
- Room volume and heat loss calculation
- Section count and model selection
- Single vs double column connection differences
- Free calculation from your technician or our team
Installation & Maintenance
Comprehensive guide covering radiator mounting, air bleeding, pressure testing and system filling. Maintenance frequency and long-life recommendations.
Request Installation Guide- Unpacking and transportation safety
- Connection types — left, right, centre
- System pressure and air bleeding
- First-start checklist
- Maintenance tips for 30+ year performance
Distributorship & Partnership
Join our active dealer and distributor network in 50+ countries. Apply for regional distributor, project supplier or OEM partnership models.
Apply for Distributorship- Regional distributor agreement
- Project-based supply partnership
- OEM / private label production
- Technical training and marketing support
- Stock-free project logistics option
Let's Find the
Resource You Need Together
For any document or information you can't find in the list, contact our technical team directly.